Princeton MedSpa Partners

Regional Director

Remote
Full Time
Mid Level
Function: Multi-Clinic Operations Oversight
Reports To: Chief People & Partnership Officer or Senior Leadership Team
Number of Vacancies: 2 (two) Full-time Positions

About the Role:

Princeton MedSpa Partners is growing-We are seeking a Regional Director to join our corporate team! The Regional Director serves as a key field-based leader responsible for overseeing a portfolio of medical spa clinics within a defined geographic or strategic region. This role ensures clinic-level execution aligns with Princeton Medspa Partners' (PMP) strategic goals, operational standards, and cultural expectations.

Core Responsibilities:

Leadership & Team Development
  • Provide consistent coaching and leadership to Practice Managers, ensuring alignment with PMP’s operational and performance standards.
  • Lead performance management efforts, including setting expectations, conducting evaluations, and escalating issues when necessary.
  • Identify and develop internal talent pipelines for future leadership roles (PMs, Leads).
  • Lead and motivate regional teams, including clinic managers and staff, to achieve business objectives and foster a positive work environment.
  • Oversee staff training programs and ensure that all employees are adequately equipped to perform their roles effectively.
Operational Excellence
  • Ensure compliance with PMP’s standard operating procedures, safety protocols, and brand standards.
  • Support successful integration of newly acquired clinics, ensuring seamless alignment with systems (Zenoti), workflows, and corporate initiatives.
  • Standardize execution of key clinical and administrative processes across locations.
  • Monitor customer feedback and implement strategies to improve the customer experience, ensuring high levels of satisfaction and retention
Financial Performance & Accountability
  • Analyze and interpret financial performance (P&L), identifying trends, variances, and areas for growth.
  • Collaborate with Practice Managers to develop and execute action plans to achieve or exceed revenue, profitability, and utilization targets.
Strategic Implementation
  • Support execution of corporate initiatives such as new service rollouts, software launches, marketing campaigns, and operational pilots.
  • Ensure alignment of clinic-level activities with broader strategic goals set by the PMP leadership team.
Communication & Liaison Role
  • Serve as the communication bridge between corporate departments (Marketing, HR, Accounting, etc.) and clinic leadership.
  • Identify recurring issues, recommend solutions, and elevate trends to senior leadership.
Key Success Metrics
  • Achievement of monthly revenue and EBITDA targets
  • Staff retention and satisfaction at clinic level
  • Compliance with operational standards and timelines (software adoption, training completion)
  • Execution rate of corporate initiatives within assigned clinics
  • Clinic reputation and client satisfaction scores
Qualifications
  • 5+ years thorough understanding of MedSpa services, compliance, and client experience best practices
  • Proven track record of leading and scaling teams across multiple locations with strong operational KPIs
  • Strong financial acumen with ability to analyze P&Ls, drive revenue, and control costs
  • Excellent interpersonal and leadership skills with ability to motivate diverse teams
  • Familiarity with EMR systems and MedSpa operational technology
  • Ability to thrive in a fast-paced, customer-centric environment
  • Willingness to travel regularly (up to 50% travel requirement) across the assigned region
Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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